We focus on customers' ultimate success and are committed to having
the highest level of quality in the industry. It is our guiding
principle to provide our external and internal customers with a
level of quality and service that consistently meets or exceeds
expectations through the following philosophies:
- Continually maintaining and improving the effectiveness of our
Quality Management System (QMS) - Periodic review of current
quality process to ensure its effectiveness.
- Meeting or exceeding customer and organizational requirements -
Constant striving for quality products that meet or exceed the
customer's and/or organizational requirements.
- Effectively communicating up and down the "Supply Chain" -
Effective communication of quality policy and objectives to
customers, suppliers and our employees.
- Hiring the best people in the industry - Training those people on
our system and focusing those people on executing our processes
- Creating and managing the best processes in the industry - These
processes are documented and monitored at fine detail level to
ensure the expected standards are met.
Aligning ourselves with the most competent base of suppliers
available - The ability of our suppliers to provide us with quality
goods and services is critical to our success. We will strive to
achieve excellence in our supply chain with a common vision in the
areas of quality, continuous improvement and excellence in customer